How do I exchange tickets?
How Do I Exchange Tickets?
If you need to exchange your tickets, please do so no later than 48 hours before any concert presented solely by TFO. A change in price level may incur additional charges. Here are your options:
Email or fax: Email or fax a copy of the voided tickets with your request to firstname.lastname@example.org or by fax at 727.820.8617. If faxing, we recommend a follow-up call.
Mail: If it is more than 7 days before the concert you are exchanging, you can mail your tickets with your request to our office (address below).
How can I donate my tickets?
If you can’t use your tickets and want to donate them back to the orchestra, simply follow one of the options above to return your tickets. You will receive a tax deductible donation letter.
How can you contact us?
The ticket center is not open for in-person transactions
Phone: 727.892.3337 Mon-Fri 9 am-5 pm; Saturday-Sunday 10 am-3 pm
Mail: 244 2nd Ave N. Suite 420, St. Petersburg, FL 33701
The Mahaffey Theater, Duke Energy Center for the Arts
400 First Street South, St. Petersburg
What should I wear to an orchestra performance?
Contrary to what many people think, formal attire, such as tuxedos and evening gowns, is not required. Our audience usually dresses in business casual attire. We recommend wearing what you find comfortable and stylish!
What if I arrive late?
Concerts begin promptly at the scheduled time, and latecomers will be seated at a natural break in the music. If you must leave the hall during the performance, please do so quietly.
When should I clap?
Generally, it is considered proper concert etiquette to clap only after a piece is complete. For example, if a piece has four movements, it is appropriate to clap after the last movement. Usually, there is a 15- to 30-second pause in between movements. If you are still uncertain, you can always wait for the rest of the audience to clap before applauding.
Can I bring my children?
Yes! In fact, the orchestra offers free Classical Kids tickets to our Masterworks series for children aged 5 to 18. Children five and younger are discouraged from attending our regular subscription concerts; however, our Pops in the Parks concerts and family concerts are perfect for young children.
Are there on-site dining options available at the theater?
Pre-concert on-site dining is available at all performances at the Straz Center for the Performing Arts and select concerts at other venues. For details, click here.
Where can I buy tickets?
Subscription packages and single tickets may be purchased online, by phone or in person at The Florida Orchestra Ticket Center. Single tickets may also be purchased at the Straz Center for the Performing Arts, The Mahaffey Theater, and Ruth Eckerd Hall.
What are your ticket prices?
We offer a number of affordable tickets to a variety of concerts. Ticket prices for all Masterworks and Pops concerts start at $18. The Florida Orchestra also offers free Classical Kids tickets for our Masterworks concerts as well as $10 ticket prices for students, teachers, and military. Coffee Concert prices range from $24 to $42. Rock prices range from $35 to $65. Special concerts prices vary based on programming. Outdoor park concerts are provided free of charge.
Why can‘t I purchase tickets online for this weekend’s concert?
The day of the concert, tickets are only available on www.floridaorchestra.org for a limited period. If tickets are no longer available on The Florida Orchestra’s website, please contact the venues directly to purchase tickets. Click here for a list of the venues.
What are the advantages to being a subscriber?
Subscribers enjoy many benefits, including reserved seating, free friend vouchers to invite someone to a concert, advance notice of special concerts, and ticket exchange privileges. For a list of subscriber benefits, click here.
I am a subscriber. How do I use my flexible ticket exchange privilege?
Subscribers to our Masterworks, Pops, Coffee, and Rock concert series may use their free flexible ticket exchange to switch tickets for any other series concert presented solely by The Florida Orchestra. Simply exchange your tickets before the concert you are not attending, no later than Thursday for weekend concerts. Ticket exchanges are available for Compose Your Own subscribers for a fee of $5 a ticket. Some restrictions apply.
Can I receive a group discount rate if I’m bringing people to a performance?
Yes! Groups of 10 or more enjoy personalized customer service, a waiver of service charges and facility fees, plus one complimentary ticket with every 20 purchased. Groups may purchase a block of tickets to an individual concert or to a series, including pro-rated series packages once the season begins. For more information, click here.
Does The Florida Orchestra offer discounts for students, teachers, and military?
Yes! Students, teachers, education staff, and members of the military may purchase individual $10 tickets with a valid I.D. to most Florida Orchestra concerts, subject to availability. Limit two tickets per valid I.D. Some restrictions may apply.
Are there free tickets for kids and teens?
Kids and teens ages 5-18 get in free to all Tampa Bay Times Masterworks concerts with Classical Kids tickets.
We have reserved a limited number of free Classical Kids tickets for each Masterworks concert. At least one paying adult purchase is required per order, and other restrictions apply.
These tickets are available only through The Florida Orchestra Ticket Center.
There is a limited supply of Classical Kids tickets per concert.
Who are the Florida Orchestra musicians?
Our musicians are an internationally trained group of professionals. The scope of musical training among them includes Juilliard, Central Conservatory of Beijing, Eastman School of Music, Northwestern, Kiev Conservatory in the Ukraine, Bela Bartok Conservatory (Budapest), Cleveland Institute of Music, Yale University, and Conservatorio di Musica di Santa Cecilia (Rome), among others.
Where does The Florida Orchestra perform?
We play Tampa Bay! The orchestra regularly performs at the Straz Center for the Performing Arts in Tampa, The Mahaffey Theater in St. Petersburg, and Ruth Eckerd Hall in Clearwater. Click here for maps and directions.
When does The Florida Orchestra perform?
Our annual season schedule runs from September through May. We have a variety of performance times including evenings and matinees.
What type of music does The Florida Orchestra perform?
We perform a wide variety of music to satisfy a diversity of musical tastes, including baroque, classical, romantic, and contemporary symphonic and choral works, as well as popular music covering Broadway, Latin, dance, film, rock, video games, blues, jazz, swing, love songs and more.
What is the difference between Masterworks concerts and Pops concerts?
The Masterworks series features nationally and internationally recognized guest artists and conductors performing a diverse offering of symphonic and choral works spanning baroque, classical, romantic, and contemporary composers. The orchestra’s Pops series offers a broad spectrum of fun and familiar popular music, including Broadway, jazz, film music, rock, holiday tunes, Celtic, big band, Latin, tin-pan alley, and more.
How can I learn more about The Florida Orchestra?
If you are interested in learning more about TFO, join our email club. Sign-up now!
Has The Florida Orchestra recorded any CDs?
TFO has released six recordings since 1979. In 2012, the first major label recording was released on Naxos featuring the music of Frederick Delius. This CD, also featuring the voices of The Master Chorale of Tampa Bay, hit number one on the classical charts of Billboard, Amazon, and iTunes. In December 2013, TFO recorded the Holiday Pops concerts, which was released in the fall of 2014. To purchase either our Delius CD or Holiday Pops CD, click here.
How can I donate to TFO?
Symphony orchestras are a living art form requiring a large ensemble of musicians. Contributions are not given to the orchestra – they’re instead given THROUGH the orchestra, to the communities we serve through our music. Ticket prices would be out-of-reach if we charged what it takes to cover the expense to produce and present this artistic product. The Florida Orchestra follows the industry norm of contributed revenue as a percentage of the total budget. Click here to donate.