FAQs

Fully digital program pages at FloridaOrchestra.org replace the printed program book with a wealth of resources: audio program notes for Masterworks, videos, repertoire and sample music, full bios of guest artists, musicians and conductors, venue information and maps, resources about the orchestra, and much more. These can be accessed from FloridaOrchestra.org anytime, or with a QR code at the concert hall. Printable versions of the repertoire and program notes are available online.

One of the many benefits: zero trash. Scarcity and the increasing cost of paper are also significant factors. As a responsible non-profit, our goal is to put our resources behind the music and the musicians, not paper, whenever possible.

• Open the camera on your smart phone (both iPhone and Android).
• Hover over QR code until link appears.
• Click link.
• If link disappears, close camera or app and start again.
• Important tip: Do not take a photo of the QR code.
• If you do not have QR code reader in camera or as an app, open the Internet and type in FloridaOrchestra.org. Click the image for your concert.

We allow smart phone photos and short videos (no longer than 30 seconds), as long as you are mindful of the concert experience and surrounding patrons. Prolonged video recording, flash photography and professional cameras are strictly prohibited.

Contrary to what many people think, formal attire, such as tuxedos and evening gowns, is not required. Our audience usually dresses in business casual attire. We recommend wearing what you find comfortable and stylish!

Pre-concert on-site dining is available at all performances at the Straz Center for the Performing Arts and select concerts at other venues. 

Concerts begin promptly at the scheduled time, and latecomers will be seated at a natural break in the music. If you must leave the hall during the performance, please do so quietly.

Generally, it is considered proper concert etiquette to clap only after a piece is complete. For example, if a piece has four movements, it is appropriate to clap after the last movement. Usually, there is a 15- to 30-second pause in between movements. If you are still uncertain, you can always wait for the rest of the audience to clap before applauding.

Drinks purchased at the venues are allowed inside the theaters. Food is prohibited.

Subscription packages and single tickets may be purchased online, by phone or in person at The Florida Orchestra Ticket Center. Single tickets may also be purchased at the Straz Center for the Performing Arts, The Mahaffey Theater, and Ruth Eckerd Hall.

We offer a number of affordable tickets to a variety of concerts. Ticket prices for all Masterworks and Pops concerts start at $23. The Florida Orchestra also offers free Classical Kids tickets for our Masterworks concerts as well as $10 ticket prices for students, teachers, first responders and military. Coffee Concert prices range from $25 to $47. Rock prices range from $18 to $47. Special concerts prices vary based on programming. Outdoor park concerts are provided free of charge. Ticket prices are subject to change.

Yes! Groups of 10 or more enjoy personalized customer service and a discount off the regular single-ticket prices. Groups may purchase a block of tickets to an individual concert or to a series, including pro-rated series packages once the season begins. For more information, click here.

Yes! Students, teachers, education staff, members of the military (active & retired), and first responders may purchase discounted tickets the night of the concert for $10 or in advance for select concerts for $15. Some restrictions may apply. For more information, click here.

Subscribers enjoy many benefits, including reserved seating, free friend vouchers to invite someone to a concert, advance notice of special concerts, and ticket exchange privileges. 

Subscribers to our Masterworks, Pops, Coffee, and Rock concert series may use their free flexible ticket exchange to switch tickets for any other series concert presented solely by The Florida Orchestra. Simply exchange your tickets before the concert you are not attending, no later than Thursday for weekend concerts. Ticket exchanges are available for Compose Your Own subscribers for a fee of $5 a ticket. Some restrictions apply.

If you need to exchange your tickets, please do so no later than 48 hours before any concert presented solely by TFO. A change in price level may incur additional charges. Here are your options:

Email: Email a copy of the voided tickets with your request to ticketcenter@floridaorchestra.org.

Mail: If it is more than 7 days before the concert you are exchanging, you can mail your tickets with your request to our office (address below).

How can I donate my tickets?
If you can’t use your tickets and want to donate them back to the orchestra, simply follow one of the options above to return your tickets. You will receive a tax deductible donation letter.

Any exchanged tickets put on account must be used by the end of the season. Any unused money on account will revert back to TFO as a tax deductible donation.

How can you contact us?
In-person: The Ticket Center is open for in-person transactions Monday through Friday, 9 am to 5 pm.
Phone: 727.892.3337 Mon-Fri 9 am-5 pm; Saturday 10 am-2 pm
Email: ticketcenter@floridaorchestra.org
Mail: 244 2^nd Ave N. Suite 420, St. Petersburg, FL 33701

The day of the concert, tickets are only available on FloridaOrchestra.org for a limited period. If tickets are no longer available on The Florida Orchestra’s website, please contact the venues directly to purchase tickets. Click here for a list of the venues.

Call or email the Ticket Center, and a pass will be provided for you at the venue’s will call. If you forget your tickets, come to will call, and a pass will be issued for entry.

Phone: 727.892.3337 Mon-Fri 9 am-5 pm; Saturday 10 am-2 pm
Email: ticketcenter@floridaorchestra.org

Symphony orchestras are a living art form requiring a large ensemble of musicians. Contributions are not given to the orchestra – they’re instead given THROUGH the orchestra, to the communities we serve through our music. Ticket prices would be out-of-reach if we charged what it takes to cover the expense to produce and present this artistic product. The Florida Orchestra follows the industry norm of contributed revenue as a percentage of the total budget. Click here to donate.

Our musicians are an internationally trained group of professionals. The scope of musical training among them includes Juilliard, Central Conservatory of Beijing, Eastman School of Music, Northwestern, Kiev Conservatory in the Ukraine, Bela Bartok Conservatory (Budapest), Cleveland Institute of Music, Yale University, and Conservatorio di Musica di Santa Cecilia (Rome), among others.

We perform a wide variety of music to satisfy a diversity of musical tastes, including baroque, classical, romantic, and contemporary symphonic and choral works, as well as popular music covering Broadway, Latin, dance, film, rock, video games, blues, jazz, swing, love songs and more.

The Masterworks series features nationally and internationally recognized guest artists and conductors performing a diverse offering of symphonic and choral works spanning baroque, classical, romantic, and contemporary composers. The orchestra’s Pops series offers a broad spectrum of fun and familiar popular music, including Broadway, jazz, film music, rock, holiday tunes, Celtic, big band, Latin, tin-pan alley, and more.

We play Tampa Bay! The orchestra regularly performs at the Straz Center for the Performing Arts in Tampa, The Mahaffey Theater in St. Petersburg, and Ruth Eckerd Hall in Clearwater. Click here for maps and directions.

Our annual season schedule runs from September through May. We have a variety of performance times including evenings and matinees.

TFO has released six recordings since 1979. In 2012, the first major label recording was released on Naxos featuring the music of Frederick Delius. This CD, also featuring the voices of The Master Chorale of Tampa Bay, hit number one on the classical charts of Billboard, Amazon, and iTunes. In December 2013, TFO recorded the Holiday Pops concerts, which was released in the fall of 2014. To purchase either our Delius CD or Holiday Pops CD, click here.

If you are interested in learning more about TFO, join our email club. Sign-up now!